Tag: CICRA

CICRA finds that JT has breached its telecoms licence

| November 17, 2014 | 0 Comments

The Channel Islands Competition and Regulatory Authorities (CICRA) has found that JT breached its telecoms licence by seeking to win business by communicating with its competitor’s customers in a manner which could give it an unfair advantage. CICRA has decided not to fine JT in this instance. CICRA chief executive Michael Byrne said: “During the […]

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CICRA announces start of second telecoms customer satisfaction survey

| November 11, 2014 | 0 Comments

The Channel Islands Competition and Regulatory Authorities (CICRA) has announced the start of its second telecoms customer satisfaction survey to review the service offered by local telecoms operators. Feedback from CICRA’s first survey, which took place in May this year, received widespread support across the Channel Islands from both operators and consumers. As a result […]

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CICRA releases results of Jersey mobile customer satisfaction survey

| August 8, 2014 | 0 Comments

The Channel Islands Competition and Regulatory Authorities (CICRA) has released the results of its independent survey of customer satisfaction with mobile service providers Sure, JT and Airtel. CICRA commissioned Island Analysis to conduct the survey of 500 islanders in Guernsey and Jersey, respectively, which asked customers to give their opinion on the quality of service, […]

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CICRA announces chief executive appointment

CICRA announces chief executive appointment

| July 22, 2014 | 0 Comments

Michael Byrne has been appointed as chief executive ofCICRA (The Channel Islands Competition and Regulatory Authorities) after a period as interim chief executive. CICRA, which encompasses the Guernsey Competition and Regulatory Authority (GCRA), formerly known as the Office of Utility Regulation (OUR), and the Jersey Competition Regulatory Authority (JCRA), made the appointment following former chief […]

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CICRA awards second bursary to local student

CICRA awards second bursary to local student

| July 15, 2014 | 0 Comments

Ladies’ College A-level student, Christina Hodgson, has been awarded a bursary by the Channel Islands Competition and Regulatory Authorities (CICRA). This is the second bursary awarded by CICRA to Guernsey students with the aim to build up a level of competition law and utility regulatory knowledge in the islands. Miss Hodgson hopes to read Law […]

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CICRA raises concerns over JT broadband offer

| May 21, 2014 | 0 Comments

CICRA (Channel Islands Competition and Regulatory Authorities) is investigating a series of practices by JT which may damage competition in the broadband market with negative consequences for customers in the long term through reducing choice and value for money in telecoms services. One of the specific, and more urgent, areas of concern is a 2Mb/s […]

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CICRA release findings into tobacco prices in Jersey

| April 16, 2014 | 0 Comments

Following a request from the Economic Development Department (EDD) CICRA (the Channel Islands Competition and Regulatory Authorities) has reviewed the level of pricing, costs and profit of tobacco products in Jersey. CICRA has identified contributing factors towards the price difference of tobacco compared with the UK and Guernsey. The EDD requested the market study into […]

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CICRA considers wholesale broadband charges in Jersey

| April 14, 2014 | 0 Comments

CICRA (the Channel Islands Competition and Regulatory Authorities) has launched a consultation into the wholesale rates for broadband charged to other licenced operators in Jersey following notification from JT of the wholesale prices it proposes to charge. CICRA interim chief executive, Michael Byrne, explained that JT’s investment in the Gigabit Jersey project would see all […]

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4G moves one step closer in the Channel Islands

| April 11, 2014 | 0 Comments

CICRA (the Channel Islands Competition and Regulatory Authorities) has commenced the competition for 4G spectrum bringing it one step closer to the Channel Islands. CICRA has published an information notice announcing the start of the competitive process. The result of the competition will be a number of recommendations on how the spectrum for 4G will […]

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CICRA announces next stage of its review to improve business connectivity in the Channel Islands

| April 8, 2014 | 0 Comments

CICRA (the Channel Islands Competition and Regulatory Authorities) has announced the findings of the first stage of a key review of telecom business services in the Channel Islands. CICRA started its review in 2013 and staff engaged in a series of discussions with industry representatives and businesses. A large number of responses to the initial […]

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