Last week the staff at Jersey Post celebrated gaining a World Mail Award in Berlin having fought off tough competition from international rivals USPS (United States Postal Service) and Deutsche Post DHL.
Jersey Post’s Call and Check service, a scheme that offers regular checks on vulnerable members of society and which is currently operating in pilot form in St Brelade, was crowned the winner at the World Mail Awards ceremony in Berlin on Wednesday 18 June.
The achievement is made even more significant because the idea came from an internal competition at Jersey Post. This competition asked staff to put forward ideas as to how the company might use existing knowledge and infrastructure in order to develop new revenue streams.
The winner of this competition was Joe Dickinson who was working in the company’s logistics operation at the time. Since winning the competition, Joe has changed role and has been working as a project manager with sole responsibility for developing and implementing the Call & Check service.
Through Joe’s initiative, Call & Check had already attracted global interest including Professor Michael Porter of Harvard Business School, the Joseph Rowntree Foundation, Royal Voluntary Service, UK Cabinet Office, British-Irish Council to name just a few.
Joe Dickinson said “After working on medical research projects in the UK I returned to the Island and there were few employment opportunities open to me but I ended up taking a job at Jersey Post. When I heard about the competition I decided to enter. At first I was just pleased to win, but the recognition and opportunity my efforts has led to has really made the last year very exciting. Winning the World Mail Award has been fantastic, but my real desire is to see Call & Check getting the backing to go live – it could really help society deal with the many problems our ageing society is going to present.”
Kevin Keen outgoing Chief Executive said, “We are very lucky to have a lot of talent at Jersey Post, but Joe’s story is nothing short of inspirational and just goes to show what can be achieved when you listen to your staff.”
Jersey Post was recently awarded the Investors in People silver award and also won the Community Enterprise Award voted for by readers of the Jersey Evening Post at this year’s Enterprise Awards.