The Listening Post is a new service within Jersey General Hospital which commences on Tuesday 21 January. This will give the general public the opportunity to voice their opinions, concerns or make suggestions informally to help provide Islanders attending the Hospital with the best possible experience.
A group of volunteers, co-ordinated by former nurse Veronica Filleul, has been formed. The group is made up of dedicated and trained ‘listeners’, who will take on board feedback about any aspect of Hospital services, whether positive or negative.
The Listening Post Group will look into the issues or concerns, which will then be escalated through to Hospital management, with responses fed back via Listening Post volunteers and through quarterly Newsletters.
To contact the Listening Post:
- In person: visit the Parade Reception of the Hospital on Tuesdays from 10am- 12.30pm or Thursdays, 1.30- 4pm
- Email: firstname.lastname@example.org
- In writing: letters should be sent to Operational Support Services Manager, 3rd Floor West Wing, Peter Crill House, General Hospital, Gloucester Street, St Helier, JE1 3QS. A postbox is available at the Hospital Outpatient reception