The Jersey Archive will be taking part in a National Survey of visitors to archives throughout the UK over the next two weeks. The survey is run by the Public Services Quality Group which was established in 1996 as an informal network for archivists interested in best practice and quality issues.
Since 2001 the PSQG Survey of Visitors to UK Archives has been taken every 18 months and it is now the most comprehensive survey of archive user satisfaction and demographics in the world.
The survey is divided into sections asking users their opinions on the visitor experience, website, facilities, areas for improvement and their reasons for using the archive. There are only 18 questions in the survey and it should only take readers around 5 minutes to complete, therefore not too much valuable research time will be used up.
The results of the survey will be compiled and then sent to the UK to be compared with other archive services around the Country.
The Jersey Archive is keen to encourage regular readers and also people who have not yet taken advantage of the facilities to come up between 8th and 20th of October and take part in the survey.
Linda Romeril, Head of Archives and Collections said “We hope as many people as possible will take part in the PSQG survey. This is your chance to tell us what you think about your archive service – what we do well, what we can improve on and any ideas you have for developing the service we provide in the future.”